Frequently Asked Questions
Package Inquiries
What does the website pricing include?
The website pricing includes accommodation, tuition (including meals and field trips), utilities, laundry and cleaning services, access to a co-working hub, and community events. The price specified on product packages is your monthly fee. Tax included.
How do I select locations for longer-term packages?
You can specify the preferred order of locations upon booking. You can change the location order after booking as long as it's 90 days before your check-in date in the new location.
What is your refund policy for all the packages?
You may cancel your reservation on a Boundless Package within 24 hours after your Booking Deposit has been made. Boundless Life will refund the payment using the original method of payment used. All other Booking Deposit cancellations adhere to article 1.4 in our Terms of Service.
Is there any cancellation fee/ cancellation due to extenuating circumstances and refunds
Yes, we do have a cancellation fee. Please find it under "Extenuating circumstances" and "Cancellation, delays & Interruption policies"
Boundless Education
What is the tuition for Boundless Education?
The monthly tuition for a 3-month cohort is €1500, and €2,250 for our 6-weeks Summer Exploration package. Families with two or more children concurrently registered in Boundless Education will receive a 10% sibling discount on the younger children's monthly tuition.
What's the schedule like at Boundless Education?
8:45 AM - 3:30 PM (Monday-Friday) 
How will the kids get into bachelor’s, or higher education because traditional education systems want records of previous education?
We are working with groups in higher education that are building systems for acceptance into higher education via alternative means. Our kids each have a digital portfolio that follows them throughout their educational journey as evidence of progress along with progressive outcomes. Every year more and more universities are welcoming portfolios as admission criteria instead of standardised test results.
What is the class size at Boundless Education? How are kids grouped?
Class sizes and groupings are a maximum of Ages 1-3 (12 kids) Ages 4-6 (14 kids) Ages 7-9/grades 1-3 (17 kids) Ages 10-12/grades 4-6 (17 kids)
What is the maximum age my child can be to attend?
We currently accept children aged from 1 year up to their 13th birthday. We are currently working on a Middle School programme to extend this age range further and we will keep you updated on this.
Do you have a fully inclusive provision for children with additional needs?
At Boundless Education, our priority is to ensure that every child receives the support they need to thrive.  While we make every effort to create and offer an inclusive learning environment, it is important to acknowledge that Boundless Education does not, at this time, have the full range of resources and expertise required to meet the needs of all neurodiverse students.

To determine the specific needs of each child, the team may request a psychoeducational evaluation is undertaken during the admissions process. This will help ensure we can offer your child a place with every confidence that their needs will be fully met. In certain circumstances, the results of the evaluation may indicate your child has needs that we cannot currently accommodate.
Do the children take part in educational visits and excursions and are the costs of these included? 
We have educational trips every 2 weeks during our 3-month Experience cohorts and weekly during our 4-week Getaways. These are included in your Boundless Education Tuition Fees
How do you ensure child safeguarding and inclusion?
We have comprehensive child protection policies in place. Our educators must all complete the appropriate screening and clearance process. In addition to hiring trained professionals, we also provide intensive internal training which includes First Aid. We have a consultant Special Needs teacher to support us in assessing a child's needs and in turn supporting our educators - who ensure our students' well-being socially and emotionally.
How is the education provision accredited and how will evidence be documented to support High School / Higher Education applications?
We are currently working on accreditation. For the primary years, no accreditation is needed. As we grow to the older years we are working with experts in the future of education to ensure that our high school solution will be recognized.
Accommodations & Services
When are check-in/check-out dates and times for my cohort?
Check-in time: 11 Am & Check-out time: 12PM ( specific to the applicable location time-zone ). Please reach out to your team if your check-in or check-out time, we will do our best to accommodate.
Do you offer pick-up and drop services from the airport?
Yes, we offer an airport transfer to your new home doorstep.
Can we cook and store our food?
Yes. All Boundless Accommodation is fully inclusive of all the facilities you would expect to find in a modern kitchen.
How equipped will my accommodation be?
Your accommodation is fully furnished and tailored to your family's needs. You will be provided with a Welcome Hamper to make the start of your stay as smooth as possible. This will include essentials like seasoning, cooking oil, sugar, tea/coffee, toilet roll, and kitchen paper.
Can we do our laundry within our accommodation?
Yes. All Boundless Accommodation includes a washing machine.
Is regular grocery delivery available?
Yes. Grocery delivery is available using local delivery services.
Is AC/heating available?
Yes. All Boundless Accommodation is equipped with heaters and AC. Yes, All Boundless Accommodation is equipped with heaters and AC.
Are all utility bills included (gas, electric, oil, etc)?
Yes, all standard utility costs are included in the cost of your Boundless Stay.
We have young children – do we need to bring baby equipment with us? 
Boundless will make available a selection of baby and toddler equipment so you don’t have to worry about bringing this with you!  This will include things like potties/toilet inserts, toddler steps, travel cribs, stair gates, etc.  We can discuss your specific requirements when you make a booking inquiry.  
Can Amazon deliver to the Boundless Destination?
This will vary by Destination.  Please refer to individual Destination details for current availability but we would also suggest you check with Amazon directly if you are likely to need their services regularly.
Are pets allowed?
We have a pets friendly policy, pending local availability. Where a pet is permitted, all evidence of pet occupation must be removed from the Accommodation and grounds at the end of the rental period. An additional cleaning fee of 250€ per pet will be applied upon booking. Should damages arise within the apartment during your stay, an additional damage fee will be applied.

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